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~~~~~~~~~~~~~~~~~~~~A Letter of Apology ~~~~~~~~~~~~~~~~~~~~


Dear all customers,


Good day! Many thanks for giving us so much support.


We sincerely apologize for a series of delays to our new generation smart doorbell, DG-XYA.


This new doorbell can work with indoor unit through RF connection, which means that it can ring on both the smart device and the indoor chime when you press the bell. This doorbell should be delivered to your place on Oct 15th. But unfortunately, the supplier of indoor units sent us the wrong doorbells after two weeks of the pre-sale.


Since it happened, we have done everything we could. But we were in a dilemma whether to send XYA without the indoor unit or an equipped indoor unit. That means you won't have the indoor chime if you choose XYA without the indoor unit. For this, we also have been under the immense pressure for the last two months. 


We totally understand that you were so pleasantly surpirsed when you knew the bell presales $39.99 only. We also understand your disappointment when you have to wait for one month or more. Again, we sincerely apologize to you all.


We are doing our best to deliver your goods by the fastest way before Christmas. If you canceled order before, we are willing to offer you a coupon. Then you can buy this doorbell by $39.99 agian. Please feel free to contact us. Many thanks.


Looking forwar to your kindly reply.


Best Regards,

From Digoo Team



Posted by Sasa, 16th Nov 2017, 12:55AM

11 Posts More hide


Here is the winner list for the post  "《THINK, SHARE & GROW RICH》 Your idea of the NEXT Generation Bell? Welcome!~"

Five winners will get the doorbell "SB-XYA" for free caused your WONDERFUL advice for this product!


Please contact us !!

Offer us your Banggood account via facebook "@Digoo"/ email address "[email protected]" and leave a message in this post!













As for the other 15 winner who will get this product, they will be  picked up in our mailbox and facebook.

Good luck, dears!

Posted by Sasa, 06th Sep 2017, 09:30PM

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